Ebook: Successful interviewing: techniques for hiring, coaching, and performance management meetings

The skills needed to conduct all types of business interviews and ensure legal compliance. Here is the book that can turn non-interviewers into good interviewers—and good interviewers into great interviewers. Whether you're a general manager or human resources specialist, the fact is that you do some interviewing (formally or informally) virtually every day. This book will help you sharpen such skills as open-ended questioning, active listening, and reading body language—all essential in a variety of management situations. You'll learn to apply these techniques to 12 types of business interviews, from hiring and coaching to assessment and termination. You'll even gain practice in dealing with interviewees who are nervous, aggressive, overly talkative, evasive, or otherwise challenging. "Which questions can and can't I ask? How should I document an interview?" Because such concerns can trip up even the most experienced business interviewer, you'll find clear guidance...