Ebook: Managing the Customer Experience: Turning customers into advocates
Author: Shaun Smith Joe Wheeler
- Genre: Business // Management: Project Management
- Year: 2002
- Publisher: FT Press
- Edition: 1
- Language: English
- pdf
You need loyal customers, not just satisfied ones. Managing the Customer Experience: Turn Customers Into Advocates shows you how to manage your customer experience and reap the rewards.
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