Ebook: Dealing with difficult people: 24 lessons for bringing out the best in everyone
Author: Brinkman Rick, Kirschner Rick
- Tags: Interpersonal relations, Interpersonal communication, Psychology Industrial, PSYCHOLOGY, Social Psychology
- Series: McGraw-Hill professional education
- Year: 2003
- Publisher: McGraw-Hill
- City: New York
- Language: English
- pdf
"THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors.
Abstract: Annotation
"THE MCGRAW-HILL PROFESSIONAL EDUCATION SERIES These quick reads, based on McGraw-Hill bestsellers, are designed to meet the needs of busy people. Titles in the series focus on each book's main themes and action ideas, reduced to a manageable page count for on-the-go readers. Specific strategies for understanding the 10 types of problem people and influencing them to adopt positive behaviors