Ebook: The Problem Solving Memory Jogger
Author: Michael Brassard
- Genre: Psychology // Creative Thinking
- Series: 2
- Year: 2011
- Publisher: Goal/QPC
- Edition: Spiral-bound
- Language: English
- pdf
Use a seven step problem solving process to solve organizational problems. This second edition contains NEW examples in health care and information technology. Includes new material on Failure Mode and Effects Analysis. Additional materials on Scatter Diagram as well as a tool for verifying root causes. Also includes an A3 chart example.
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