Ebook: E-service : 24 ways to keep your customers when the competition is just a click away
Author: Zemke Ron, Connellan Thomas K.
- Tags: Customer loyalty, Internet marketing, Consommateurs -- Fidélité, Marketing sur Internet
- Series: BusinessPro collection.
- Year: 2001
- Publisher: AMACOM
- City: New York
- Language: English
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