Ebook: Experience Management: Foundations, Development Methodology, and Internet-Based Applications
Author: Ralph Bergmann (eds.)
- Genre: Computers
- Tags: Artificial Intelligence (incl. Robotics), Information Systems Applications (incl.Internet), Multimedia Information Systems, Computer Appl. in Administrative Data Processing, Business Information Systems, Electronic Commerce/e-business
- Series: Lecture Notes in Computer Science 2432 : Lecture Notes in Artificial Intelligence
- Year: 2002
- Publisher: Springer-Verlag Berlin Heidelberg
- Edition: 1
- Language: English
- djvu
This book deals with experience management in the context of real-world applicability and realistic applications. A particular focus is given by the requirements that arise in complex problem solving and by the fact that modern experience management must be implemented as Internet-based applications. Concrete application areas that are discussed in this book are electronic commerce, diagnosis of complex technical equipment, and electronic design reuse. This book explores how experience management can be supported by information technology, especially by techniques that stem from knowledge-based systems, case-based reasoning, machine learning, and process modeling. It surveys different methods in a unified terminology and investigates them with respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications.
This book deals with experience management in the context of real-world applicability and realistic applications. A particular focus is given by the requirements that arise in complex problem solving and by the fact that modern experience management must be implemented as Internet-based applications. Concrete application areas that are discussed in this book are electronic commerce, diagnosis of complex technical equipment, and electronic design reuse. This book explores how experience management can be supported by information technology, especially by techniques that stem from knowledge-based systems, case-based reasoning, machine learning, and process modeling. It surveys different methods in a unified terminology and investigates them with respect to application requirements. Further, the process of application development and maintenance is highlighted, pointing out successful practically proven ways for obtaining and operating experience management applications.