Ebook: From ITIL to eTOM: Gluing Together the eProcess Value Chain In Mixed Civil/Military Environments
Author: Huddleston Martin.
- Genre: Computers // Information Systems
- Tags: Информатика и вычислительная техника, Управление IT-проектами, ITSM и ITIL
- Language: English
- pptx
QinetiQ, 2002. — 24 с.
Краткое содержание:
The Task
The Way Forwards
Service Assurance and Management Strategy
End-to-End Process Problem
ITIL - Information Technology Infrastructure Library & Processes
eTOM RM&O Delayering the Service
Service Fulfilment Value Chain
Краткое содержание:
The Task
The Way Forwards
Service Assurance and Management Strategy
End-to-End Process Problem
ITIL - Information Technology Infrastructure Library & Processes
eTOM RM&O Delayering the Service
Service Fulfilment Value Chain
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