Ebook: Business English. Part 2. Business Letter Writing

Simferopol, 2001. — 132 с.Introduction.
Business Letter Writing.
Enquiries and Replies to Enquires.
Orders and Execution of Orders.
Packing and Despatch.
Invoicing, Accounting and Settlement of Accounts.
Shipping and Forwarding.
Banking and Payments in Foreign Trade.
Insurance.
Complaints and Replies to Complaints.
Secretarial.
Vocabulary.
Exercises.