Ebook: Culture matters decision-making in global virtual teams
Author: Norhayati Zakaria
- Tags: Decision making, Cross-cultural studies, Intercultural communication, Management, Cross-cultural studies, Virtual work teams
- Year: 2017
- Publisher: CRC Press
- City: Boca Raton, FL
- Language: English
- pdf
Global virtual teams (GVTs) have evolved as a common work structure in multinational corporations due to their efficiency and cost-effectiveness. The cultural differences can produce great benefits in terms of perspective, creativity, and innovation, but can also exacerbate interpersonal tensions, miscommunications, and clashing decision-making behaviors. This book outlines cultural competencies specific to GVTs and sheds light on management strategies for creating an optimal inter-cultural GVT environment. It covers theory, decision making strategies, and activities for cultural competence and problem resolution, all told through vignettes and lessons-learned.
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