Ebook: Reading and Writing Public Documents
Author: Daniël Janssen Rob Neutelings
- Tags: Processes & Infrastructure, Customer Relations, E-Commerce, Facility Management, Government & Business, Green Business, Information Management, Infrastructure, Office Automation, Office Equipment & Supplies, Office Management, Operations Research, Organizational Change, Organizational Learning, Purchasing & Buying, Research & Development, Strategic Planning, Structural Adjustment, Business & Money, Linguistics, Words Language & Grammar, Reference, Business & Finance, Accounting, Banking, Business Communication, Business
- Series: Document Design Companion Series
- Year: 2001
- Publisher: John Benjamins Publishing Company
- Language: English
- pdf
Governments communicate with the public through all kinds of documents: forms, brochures, letters, policy papers, and so on. These public documents have an important role in any democracy and their design very much affects the efficiency with which governments can perform their tasks.
Document designers, linguists and other communication experts in the Netherlands have been studying public documents from a design point of view as well as empirically for decades. In this book, the most prominent of these researchers present the results of their work, collectively giving an overview of various recurring problems in government-to-public communication, and providing suggestions for problem solving.
Document designers, linguists and other communication experts in the Netherlands have been studying public documents from a design point of view as well as empirically for decades. In this book, the most prominent of these researchers present the results of their work, collectively giving an overview of various recurring problems in government-to-public communication, and providing suggestions for problem solving.
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