Ebook: Quality Makes Money

"This book describes a pragmatic set of steps that make it possible for an organization of any type to engage every person on its payroll in its complete continual improvement effort. The authors' intention is to re-energize the "Quality Revolution" in the United States by giving organizations a realistic option for tapping into the talent already on their payrolls. The book presents not only logical theory but also a real-life, full-scale success story as a model."--BOOK JACKET.Title Summary field provided by Blackwell North America, Inc. All Rights Reserved. �Read more...