![cover of the book Toxic people : decontaminate difficult people at work without using weapons or duct tape](/covers/files_200/1430000/0ae12650cc9e4824f7cd19f92fee7f48-d.jpg)
Ebook: Toxic people : decontaminate difficult people at work without using weapons or duct tape
Author: Sue Marsha Petrie
- Tags: Conflict management. Interpersonal relations. Interpersonal conflict. Formation. Gestion du personnel. Gestion de crises. Conflits. Relations de travail.
- Year: 2007
- Publisher: John Wiley & Sons
- City: Hoboken, N.J
- Language: English
- epub
In Toxic People, Marsha Petrie Sue offers unique and practical solutions for dealing with difficult people and the conflict and miscommunication they often aggravate. Using real-life case studies and real-world strategies, Sue shows managers and employees alike how to take personal responsibility for their work environment and take the lead in fostering teamwork, morale, and success.
Abstract:
Praise For Toxic People "From corporate America to the smallest business owner, this book should be mandatory reading because it provides toxic relief that will put money in your pocket and calmRead more...
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