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"This book discusses information production processes, information technology (IT) systems, and change management through the lens of Lean principles; how to integrate Lean tools together with information production and IT systems to form an integrated, world-class learning environment; Lean tools and techniques like Lean management, Six Sigma, cycle time, value stream mapping, spaghetti charting, value-added vs. Read more...

Abstract:
After introducing the principles of lean, this work discusses how to implement them in the IT environment. It details the measures that can be used to define a world class IT system and explains how Read more...
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