Ebook: Service Offerings and Agreements: A guide for ITIL exam candidates (2nd edition)
Author: Richard Griffiths
- Genre: Computers // Information Systems
- Tags: Информатика и вычислительная техника, Управление IT-проектами, ITSM и ITIL
- Year: 2014
- Publisher: British Computer Society (BCS)
- Edition: 2
- Language: English
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