Ebook: Operations management

Author: Nigel Slack, Stuart Chambers, Robert Johnston

• Year: 2010
• Publisher: Financial Times Prentice Hall
• City: Harlow, England ; New York
• Edition: 6
• Language: English
• pdf

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27.01.2024

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Part One INTRODUCTION

1. Operations management
2. Operations performance
3. Operations strategy

Part Two DESIGN

4. Process design
5. The design of products and services
6. Supply network design
Supplement to Chapter 6 – Forecasting
7. Layout and flow
8. Process technology
9. People, jobs and organization
Supplement to Chapter 9 – Work study

Part Three PLANNING AND CONTROL

11. Capacity planning and control
Supplement to Chapter 11 – Analytical queuing models
12. Inventory planning and control
13. Supply chain planning and control
14. Enterprise resource planning (ERP)
Supplement to Chapter 14 – Materials requirements planning (MRP)
15. Lean synchronization
16. Project planning and control
17. Quality management
Supplement to Chapter 17 – Statistical process control (SPC)

Part Four IMPROVEMENT

18. Operations improvement
19. Risk management
20. Organizing for improvement

Part Five CORPORATE SOCIAL RESPONSIBILITY

21. Operations and corporate social responsibility (CSR)

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